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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
Greenbank Surgery, 274 Manchester Road, Warrington, Cheshire, WA1 3RBTel: 01925 631132
Warrington CCG Policy regarding over the counter medicines for schools and nurseries, please click below:
Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor's appointment.
It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. By visiting your pharmacy instead, you could save yourself time and trouble.
Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.
Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.
Pharmacists offer professional free health advice at any time - you don't need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating.
Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription. Watch this short video on how you can get the most out of your local pharmacy
NHS Walk-In Centres offer convenient access to a range of NHS services for patients based in England only. You can receive treatment for many ailments including:
NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.
Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:
If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.
Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.
Acute diarrhoea is usually caused by a viral or bacterial infection and affects almost everyone from time to time. A common cause in both children and adults is gastroenteritis, an infection of the bowel.
Bouts of diarrhoea in adults may also be brought on by anxiety or drinking too much coffee or alcohol. Diarrhoea may also be a side effect of a medication
NHS Choices Symptoms, causes, treatment and information
Macmillan Cancer Support Diarrhoea as a result of cancer treatments
To save them on your computer, right-click on any of the links below and then click 'Save Target As..." . Click on any of the links below to play the audio files:
Burns - Explains the immediate treatment for burns and scalds.
Fits - How to deal with fits (convulsions/seizures) in adults and young children.
Wounds - Immediate actions for wounds, bleeding, and bleeding associated with fractures.
Unconscious patient who is breathing - How to deal with an unrousable patient who IS breathing (includes recovery position)
CPR for adults - Adults who have collapsed, unrousable and NOT breathing.
CPR for babies - Babies who are unrousable and NOT breathing.
Collapsed patient in detail - Explains the complete scenario including checks for breathing, circulation, etc.
These files have been prepared by Sussex Ambulance Service and comply with European Resuscitation Council Guidelines.
British Red Cross - First Aid Tips Simple, straightforward and easy to understand first aid tips
St Johns Ambulance St John Ambulance believes that everyone should learn at least the basic first aid techniques.
These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
A cold is a mild viral infection of the nose, throat, sinuses and upper airways. It can cause nasal stuffiness, a runny nose, sneezing, a sore throat and a cough. Usually it's a self-limiting infection – this means it gets better by itself without the need for treatment.
On average, adults have two to five colds each year and school-age children can have up to eight colds a year. Adults who come into contact with children tend to get more colds. This is because children usually carry more of the virus, for longer.
In the UK, you’re more likely to get a cold during the winter months although the reasons why aren’t fully understood at present.
For most people, a cold will get better on its own within a week of the symptoms starting without any specific treatment. However, there are treatments that can help to ease your symptoms and make you feel more comfortable. These are available from your pharmacy, which means that you can treat yourself, rather than needing to see your GP.
There is no cure for colds. Antibiotics, which treat infections caused by bacteria, don't work on cold viruses.
There are a number of self-help measures that may help to ease the symptoms of a cold.
You should try to make sure you get enough rest if you have a cold. It’s not usually necessary to stay off work or school.
Colds & Flu A factsheet on the causes, symptoms, treatment & prevention of colds & the flu
NHS Choices - is it the common cold or the flu? Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious. Find out
Factsheet - Common ColdInformation about the diagnosis, treatment and symptoms of the common cold
Self Help for Common Health Problems
Many common conditions can simply be treated at home without the need to consult a doctor. Many of you treat your own minor illnesses such as coughs, colds, diarrhoea etc, by going to the chemist for medicines.
We think this is correct and by doing this you leave the practice team free to cope with more serious problems. Everyone worries about “leaving it too late”. We are often asked to give a prescription to “stop it developing into something serious”. This virtually never happens but we do see many people come too early, either before we can make a diagnosis, or before they have given the illness a chance to get better on its own. Most minor illnesses will get better without treatment. Do not expect to receive a prescription every time you come. There is not “a pill for every ill”.
Below is some simple advice to follow for common complaints. We do expect you to have tried this before you come to see us. Most of the time following our advice you will avoid a visit to the surgery and more importantly you will have started your treatment sooner, so feeling better, faster.
How to look after your child with a temperature:
A child will develop a temperature usually because of an infection. Most childhood infections are caused by viruses. These do not respond to antibiotics. The following advice is to help you bring your child’s temperature down and make them feel better. We expect you to keep a supply of paracetamol syrup (Calpol, Disprol etc) at home. If you wait until you need it there will be none close to hand. Take your child's temperature if you have a thermometer. The normal temperature is 37.0 degrees Celsius. If the temperature is raised or you don’t have a thermometer, but you think that your child has a temperature, try to lower it as follows:
Most children will respond to this but fevers often come and go over several days. You may need to repeat the treatment several times as most common infections last at least five days. If the above does not seem to be working or your child remains listless and appears particularly ill, call the doctor for advice. It is quite safe to bring a child with a temperature to the surgery. They will come to no harm by being outside, indeed the cooler air may well make them feel better. We therefore expect to see children in the surgery rather than be asked to visit at home.
There is no cure for the common cold. These are always caused by viruses and antibiotics are quite useless. Children and babies get a lot of them as they develop their resistance to disease. Treat with rest, fluids, regular paracetamol. For children use Vicks, Karvol or Snuffle Babe to help unblock the nose. A cold will last for five to seven days and will then subside. If after five days you are feeling worse, then consult the doctor. Please note catarrhal symptoms may persist for several weeks after a cold.
Four out of every five sore throats are caused by viruses and therefore antibiotics are useless. If your throat is sore but you are otherwise fine, there is no need to see a doctor. Simply give paracetamol syrup and fluids. For adults and children over 16, gargling with soluble aspirin is the most effective remedy. Dissolve two aspirins in one inch of warm water in a glass. Take sips of the solution and gargle with each sip for as long as you can before swallowing. If you are very hot and unwell and can see white spots on your tonsils you may have a true tonsillitis and you should come and see us at the surgery.
Most coughs are associated with colds. If you do not feel particularly ill there is no need to see a doctor. We do not usually prescribe cough medicines. If you are hot and unwell and coughing up green spit you may need antibiotics and should come to the surgery. If you have sharp pains in your chest, are breathless or cough up more that a few specks of blood then you should see a doctor. Coughs can go on for up to six weeks after a cold. Smokers are much more prone to coughs. Children of parents who smoke are much more likely to develop bronchitis and asthma. Please try and stop smoking! If your cough persists for a few weeks please come to the surgery as further tests may be indicated.
These do not usually require emergency treatment. The common childhood infections that cause rashes (eg Chickenpox etc) will settle without any specific treatment. A rash which looks like bruising and does not fade temporarily if you press on it could be associated with meningitis and medical advice should be sought immediately.
Diarrhoea & Vomiting (Gastroenteritis, Food Poisoning etc):
This is usually caused by a virus which will settle in 24 hours if you do the right things. Usually no prescription is needed. Avoid all food and milk as well as tea and coffee for a full 24 hours. Drink plenty of clear fluids starting with small amounts first if vomiting is a problem. Rehydration sachets are available from chemists. After 24 hours, and if symptoms have been absent for at least six hours, start to eat a light diet. A normal diet can be resumed a day later. In young children there is a danger of dehydration if symptoms are severe or prolonged. Give plenty of fluids and paracetamol if hot. If the child is listless and wetting nappies rarely, contact the doctor. If symptoms persist longer than 48 hours or come on after a trip abroad come and see us at the surgery for further advice.
This is usually caused by lifting, gardening etc. Rest is the mainstay of treatment. If the pain is not severe and does not go down your leg, take it easy and take any simple painkiller for a few days and things should settle. If sharp pain consistently goes down one or other leg (Sciatica), take painkillers and move around gently, gradually increasing your exercise as your back improves. If pain persists for longer than three days, contact your doctor in surgery hours. If you develop persistent numbness or weakness of your leg, difficulty in passing water or opening the bowels, seek medical advice.
Frequently passing urine which stings or burns suggests cystitis, which is sometimes caused by infection. If drinking plenty of fluids (you may wish to try medication available from your pharmacist) does not relieve symptoms in three days, or if you pass any blood in the urine, see the doctor in surgery. Please bring a specimen of urine in a clean container to be tested.
Useful Medicines to keep at Home
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