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The Surgery will be closed from 1pm Thursday 27 July 17 until 8am the following day - this is for Protected Learning Time which takes place every month 

Important Patient Notice

With effect from Monday 19th June 2017 the Open Surgery will operate Mon - Thurs  8.30 - 10am, there will be no Open Surgery on Friday's.


Important Patient Notice .....

As from Wednesday 3 May 2017 Community Pharmacists will no longer be able to request medication on behalf of our patients.

From this time, patients will need to order medication directly from this surgery themselves.  You may find the easiest way to do this is via On-Line Ordering (please see reception for details of how to sign up). You can also request by emailing or alternatively, use the tear off slip on the right hand side of the prescription, which can be handed in or posted to us (please enclose a stamped self-addressed envelope if you would like it posting back to you).

Please remember to order your medication in time as it takes us at least two working days to issue.

Please refer to prescription collection times.

Please note we DO NOT accept medication requests over the telephone.

Warrington CCG Policy regarding over the counter medicines for schools and nurseries, please click below:

Over the Counter Medicines for Schools and Nurseries

Are you a Military Veteran?  If so, please let us know for further information

Care Quality Commision have awarded the surgery GOOD to OUTSTANDING ratings across all domains assessed during a recent routine on site inspection. You can read the full report here.

All Patients are allocated a named GP, this will be the doctor you are currently registered with. You can request to see any GP - not just your named GP

Would you recommend the surgery to someone close to you ? Please complete the online questionaire or in person at the Surgery. 

Please do not email a request for a call back or put a call back request on the online feedback forms - the emails/feedback forms are not checked on a daily basis and we will not be able to process this request.


Our patient satisfaction survey and annual report are now available on the website.

All patients are advised to please read about the NHS CARE DATA PROGRAMME or SUMMARY CARE RECORD in the further information section. This national programme has requested some of your information is shared to improve healthcare. You have a choice to opt out of this. Please read carefully and contact the surgery reception staff for further information or to opt out.

Training Surgery

Dr Owens has qualified as a GP trainer and the surgery has been approved as a training practice. They are medically qualified and GMC registered doctors who are able to treat patients independently but also have a more experienced GP available at all times from whom they can seek advice.

In addition to this we will also continue our partnership with the University of Liverpool and provide education for medical students at various stages of their training. Medical students are not yet qualified doctors and all patients will be seen immediately after the students by a qualified GP.

Additional appointments evening and weekends....

This practice is now able to offer patients the additional choice of evening or weekend non-urgent appointments. These appointments are available to patients across Warrington as part of a Warrington Health Plus initiative...... Making it easier to see a GP in evenings and weekends.

The appointments are available at Bath Street Health and Wellbeing Centre between the hours of 6pm to 8pm weekdays and 8.00 am to 8.00 pm on Saturdays and 8.00 am to 12.00 pm on Sundays for non-urgent patients only, on a first come first serve basis. The appointments must be booked in advance and can only be accessed following referral to the service by your own practice. It is not a same-day appointment service. If you would find a later or weekend appointment more convenient, please ask the receptionist when booking a non urgent GP appointment

Struggling to get an appointment?

You are not alone - unfortunately this is a national problem and the NHS is struggling to cope with the demands placed upon it - click here for more information and importantly how you can support General Practice . We continue to look for ways to improve access by offering the morning drop in clinic, telephone advice and opening late until 8pm every Wednesday -this is in addition to running routine clinics between 8am and 6:30pm. We ask that patients also take some responsibility and support your GP Surgery. Ways that you can do this include: Cancelling unwanted appointments ---Seeking appointments/advice when appropriate - pharmacies offer advice and over the counter preparations --- Using our self help guide ---Only requesting Home Visits for truly housebound patients.

Chronic Disease Reviews

Patients are now asked, as far as is reasonably possible, to attend for their annual chronic disease nurse reviews eg diabetes, blood pressure, heart & lung conditions, mental health and rheumatoid physical health check ups in their birthday month. Please take responsibility for arranging your own chronic disease review and do not rely on the surgery sending out invitation letters.

To spread these reviews evenly across they year (and to make it easy for you to remember) please ring to arrange to be seen for this IN THE MONTH OF YOUR BIRTHDAY ..... even if you have had your check up in the last 12months. 

Patient Participation Group

We are actively recruiting and welcome new members - Why not get involved and become a valued member of our Patient Participation Group .

Suffering with Low mood, panic or anxiety?

Psychological Services (iapt) now offer a drop in clinic on Mondays from 1 - 4PM at Making Space on Allen Street - WA2 7JB. You can also self refer to the service by calling 01925 401720. 

 - see   for further information.

Greenbank Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

CQC Registration and Statement of Purpose

Greenbank Surgery has been successfully registered with the Care Quality Commission under the Health and Social Care Act 2008 
(Site updated 24/07/2017)
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