Greater Online Access to your medical records
From April 2016 we intend to give patients increased access to their medical records online......further details to follow.
Additional appointments evening and weekends....
This practice is now able to offer patients the additional choice of evening or weekend non-urgent appointments. These appointments are available to patients across Warrington as part of a Warrington Health Plus initiative...... Making it easier to see a GP in evenings and weekends.
The appointments are available at Bath Street Health and Wellbeing Centre between the hours of 6pm to 8pm weekdays and 8.00 am to 8.00 pm on Saturdays and 8.00 am to 12.00 pm on Sundays for non-urgent patients only, on a first come first serve basis. The appointments must be booked in advance and can only be accessed following referral to the service by your own practice. It is not a same-day appointment service. If you would find a later or weekend appointment more convenient, please ask the receptionist when booking a non urgent GP appointment
Struggling to get an appointment?
You are not alone - unfortunately this is a national problem and the NHS is struggling to cope with the demands placed upon it - click here for more information and importantly how you can support General Practice . We continue to look for ways to improve access by offering the morning drop in clinic, telephone advice and opening late until 8pm every Wednesday -this is in addition to running routine clinics between 8am and 6:30pm. We ask that patients also take some responsibility and support your GP Surgery. Ways that you can do this include: Cancelling unwanted appointments ---Seeking appointments/advice when appropriate - pharmacies offer advice and over the counter preparations --- Using our self help guide ---Only requesting Home Visits for truly housebound patients.
New Driving Law March 2015
A new law on driving after taking certain drugs is coming into force in March 2015. Please continue to take your medications as prescribed by your Doctor and see the following link to a patient leaflet for more information.
Summary Care Records
We now offer patients access to their summary care record. Ask at reception to register for online services.
Chronic Disease Reviews
Patients are now asked, as far as is reasonably possible, to attend for their annual chronic disease nurse reviews eg diabetes, blood pressure, heart & lung conditions, mental health and rheumatoid physical health check ups in their birthday month. Please take responsibility for arranging your own chronic disease review and do not rely on the surgery sending out invitation letters.
To spread these reviews evenly across they year (and to make it easy for you to remember) please ring to arrange to be seen for this IN THE MONTH OF YOUR BIRTHDAY ..... even if you have had your check up in the last 12months.
2014/15 Patient Satisfaction Survey and Annual Report
Patient Forum Group
We are actively recruiting and welcome new members - Why not get involved and become a valued member of our Patient Forum Group.
Morning Drop in Clinic & Minor Ailments Clinic
We continue to operate the morning drop in clinic from 8:30am - 10am Monday to Friday. For other urgent matters after 10:00, the receptionist will ask you for appropriate medical information and contact telephone number and add you to a triage list. The Nurse Practitioner will telephone back with advice or ask you to come into the surgery for a consultation if necessary. There is also a Nurse Practitioner led minor ailments clinic. The Practitioner is able to diagnose and prescribe medications for a wide range of conditions such as musculoskeletal problems, infections and rashs. If your not sure ask the receptionist staff who have a list of appropriate conditions. If the Practitioner is unable to help she can discuss with one of the doctors or arrange an appropriate appointment with the doctor.
Suffering with Low mood, panic or anxiety?
Psychological Services (iapt) now offer a drop in clinic on Mondays from 1 - 4PM at Making Space on Allen Street - WA2 7JB. You can also self refer to the service by calling 01925 401720.
- see www.warringtoniapt.org.uk for further information.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
CQC Registration and Statement of Purpose
Greenbank Surgery has been successfully registered with the Care Quality Commission under the Health and Social Care Act 2008
(Site updated 23/03/2017)